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Legal

Cancellation & Refund Policy

Last updated 14 October 2026

Free trial

Every school can try one classroom free before paying, so you can check TIE Kids fits your needs.

Cancellations

You can cancel a subscription renewal at any time by emailing us. Access continues until the end of the paid period.

Refunds

  • Requests made within 7 days of payment are eligible for a full refund if the service has not been substantially used.
  • If you were charged twice or incorrectly, we refund the extra amount in full.
  • Approved refunds are returned to the original payment method within 5–7 working days.

Contact

Dhan-Decode LLP (The Intraday Expert) (TIE Kids)
GSTIN: 29AASFD7936Q1Z7
Bangalore, India
Email: support@theintradayexpert.com